Refund Policy

We will replace any bottle of wine that is corked or flawed. We ask that the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error or wine that is not liked based on taste. Please send an email to theopatra@theopolisvineyards.com to arrange for the return of corked or flawed products.

Once the wine is received, we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was corked or flawed, you will receive a full refund, including shipping and handling charges.